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From a sole office on the Maine coast, some 221 Stone Coast staff serve about $102 billion in fund assets. Stone Coast is unique. We don’t advertise or prospect for clients, but follow a motto that “Operations is Sales.” We perpetually top quality and value rankings, and grow only from referral by extraordinarily satisfied clients. The ingredients are simple: we offer – by far – the most senior and stable staff of any administrator, averaging 11.7 years of industry experience and annual retention of 92%. Nothing is outsourced, and staff-client pairings typically last for years. We tightly regulate growth and workloads to ensure that clients get our best.
Stone Coast invests in technology and staff for the long term, without distraction or impediment. We have no debt to service, no passive owners and no share price to maintain. We’re neither the cross-sell product of a supermarket bank nor a pending transaction in a PE portfolio. Purely organic growth avoids the fault-lines and dysfunctions of acquisitions. Our senior management knows the business – and each client – to the core. Relationships average about $1.0 billion, from very small to multiple billions. New business splits between launches and conversions from other administrators. We excel both with straightforward funds and with loan, credit and derivative-heavy portfolios.
Stone Coast services are designed to fully satisfy client needs while meeting best practices expectations of regulators, counter-parties and risk-conscious investors. We pair industry-leading technology with strict controls and quality monitoring, but our clients’ satisfaction is driven most fundamentally by staffing excellence. Stone Coast offers an unparalleled combination of staff experience and low turnover, and we pair those traits with tightly regulated growth and low fund-to-staff ratios. Clients are assigned to small service teams with which they can expect to work for years.
Accountability for client satisfaction is shared at all levels. We conduct monthly Principal-level reviews of each client’s satisfaction, issues and risks, and our most senior management remains proactively involved with — and available to — all clients. Oversight also includes strong controls and work review, robust incident monitoring and internal audit functions, and external SSAE 18 audits of controls.
Stone Coast Fund Services is an award-winning, steadily growing hedge fund administrator that’s found a better way in a better place. With a sole office in Portland, Maine, Stone Coast comprises 221 hard-working and smart professionals who deliver administration services to 104 hedge fund managers around the country, with investors around the world. Our growth has been fueled entirely by the quality of the services we deliver and by the trust, affection and respect of the clients we serve. We distinguish ourselves from our competitors because our people distinguish themselves every day. We hire carefully, treat people well, and are rewarded by exceedingly low turnover in an industry where high turnover is the norm. Our mission statement is to “take pleasure in work done well, and in working well with others,” and we’re truly committed to that goal.
If you are an investor in a fund administered by Stone Coast and would like to contact us regarding subscription, redemption or routine account matters, please call 207.699.2680 x 1 or email firstname.lastname@example.org
If you are an investor with operational due diligence inquiries, please contact Rob Larson at 207.699.2680 x 233 or email email@example.com
Fund managers who already are clients of Stone Coast should contact their service teams or may contact Nina Garrison at 207.699.2680 x 367 or firstname.lastname@example.org
To discuss your Hedge Fund Administration needs with Stone Coast, please contact Rob Larson at 207.699.2680 x 233 or email@example.com
If you are interested in exploring employment opportunities at Stone Coast, please visit our Career Center for current openings.