Awards
Global Custodian’s Survey Results
Global Custodian, the leading magazine of the international securities service industry, scored Stone Coast as the number one, two or three overall hedge fund administrator every year from 2009 through 2017. Stone Coast ceased participating in their annual Hedge Fund Survey in 2017 due to survey changes that we considered to be unduly burdensome and intrusive for managers.
2017
Rated #2 Administrator – Overall
- Rated #1 for Fund Reporting &Valuation
- Rated #2 for Value Delivered
- Rated #2 for Compliance and Taxation
- Rated #2 for Administration Services
“Stone Coast Fund Services provides excellent administration services. Their staff are knowledgeable and professional. The service level we receive is outstanding from each group and at every level of the organization.”
2016
Rated #1 Administrator – Overall
- Rated #1 for Value Delivered
- Rated #1 for Investor Services
- Rated #1 for Fund Reporting &Valuation
- Rated #1 for Compliance & Taxation
- Rated #1 for Administration Services
- Rated #1 for Other Services
- Rated #2 for Relationship Management
- Rated #2 for Technology
“‘Stone Coast is by far the best fund administrator that I have worked with in my over 12+ years in this industry. The staff, systems, and work product are all five star’ . . . ‘Stone Coast really does a great job. Customer service and responsiveness to our needs is tremendous. Our asset class is more complex than a traditional long/short equity fund, Stone Coast has deep experience with our assets and provides personalised service.’”
2015
Rated #2 Administrator – Overall
“Much of the positive overall perception…stems from a very concentrated focus on customer service and in particular low turnover of personnel and a proactive approach to relationship management…As one client put it, ‘Stone Coast is by far the best administrator I have ever worked with.'”
2014
Rated #1 Administrator – Overall*
- Rated #1 for Value Delivered
- Rated #1 for Relationship Management
- Rated #1 for Investor Services
- Rated #2 for Fund Reporting and Valuation
- Rated #1 for Compliance & Taxation
- Rated #1 for Administration Services
*Global Custodian calculated administrators’ “Overall” scores from 1996 through 2014, but has since published only eight “category” scores. For continuity, post-2014 category scores are here averaged into an “Overall” score. Stone Coast’s 2014 scores were not published, but were provided by Global Custodian.
2013
Rated #2 Administrator – Overall
“In all 14 service areas, Stone Coast is at least double digits above the global weighted average. . . One client working with Stone Coast for the past few years says, ‘I would recommend them to any fund manager without hesitation. There’s very little turnover, and we deal with knowledgeable and dedicated senior level staff on a day-to-day basis.’”
2012
Rated #2 Administrator – Overall
“’They know us, know what we do and know what we want,’ reads one. ‘I consider them an A+ partner on our team. Our space is complicated, but they handle it great—extremely knowledgeable, and they listen.’”
2011
Rated #2 Administrator – Overall
“Asked what he likes, a client says: ‘Staff, staff and staff. From top to bottom they are dedicated, conscientious and committed to the highest levels of customer satisfaction. They always do what it takes to get us what we need when we need it—even when the request is a bit outrageous.’”
2010
Rated #3 Administrator – Overall
“’Stone Coast provides our fund with excellent customer service,’ says a client. ‘The team is consistently responsive and accurate in the information provided. I depend on them in a number of areas and am always confident.’ ’The best compliment is that I do not spend time worrying about them,’ concludes another.’”
2009
Rated #1 Administrator – Overall
“’Honest, smart and hardworking,’ writes one client. ‘Stone Coast has been a huge part in our fund’s results.’ ‘Very personalized service,’ writes another, ‘The staff is very knowledgeable and extremely responsive to needs.’”
Memberships
Stone Coast is a member of the Cayman Islands Fund Administration Association and the Cayman Islands Compliance Association.